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SongPro Frequently Asked Questions

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Categories A-Z  Apple Mac  Hotkeys  PowerPoint  Three monitors
   Backup database  Importing  Printing  Transferring
   Bible  Installing  Program Medium  Upgrading
   Camera  Licence  Projector  Video Mixer
   CCLI  Liturgy  Radio Presenter  Windows 7
   Countdown  Media  Registering  Windows Vista
   Dual Monitor  Merging databases  Service Plans
   Fade timing  Notices  Songs
   Font colours/styles  Pictures  Song Register
 
If you know the number type here and press enter
 

Program Medium


 

1.1

After purchase can I download SongPro or is it only available on disc? é

Installing


 

2.1

How do I install SongPro on Windows XP? é

2.2

How do I install SongPro on Windows 7 or Vista? é

2.3

How do I uninstall SongPro? é

Songs


 

3.1

Can I get a list of songs that are supplied with SongPro? é

3.2

How do I put my own songs into SongPro? é

Notices


 

4.1

How do I get the notices to work? é

Upgrading


 

5.1

What's the difference between an update and an upgrade? é

5.2

When upgrading can I keep the songs I have in my current version including my own added songs, and include them in version 4? é

PowerPoint


 

6.1

How do I add a PowerPoint presentation? é

6.2

When displaying a PowerPoint presentation within SongPro, I'm getting problems. é

6.3

The PowerPoint display is wrongly positioned on the secondary display é

6.4

PowerPoint is slow loading the first slide é

6.5

Can I use embedded PowerPoint files in SongPro? é

CCLI


 

7.1

What is a CCL number? é

7.2

We don't have a CCL number, can we get one from you? é

7.3

Why do I have to put a CCL number and date in? é

Printing


 

8.1

Can I have a printed manual? é

8.2

Can I print out all the song lyrics for a service? é

8.3

Can I print out the service plan with just titles, authors, sequences, song numbers etc? é

8.4

The printer icon is disabled (above) é

Pictures


 

9.1

How do I add a picture to an item? é

9.2

How do I add my own picture to an item? é

9.3

How do I set a default picture for each item to use é

9.4

How do I display a photo album? é

Apple Mac


 

10.1

Can SongPro run on Apple Mac? é

Dual Screen/Monitor


 

11.1

What is Dual Screen/Monitor? and what is it used for? é

11.2

Does my PC have Dual Screen/Monitor capability? é

11.3

How do I set up the Dual Screen/Monitor? é

11.4

Can I add Dual Screen/Monitor capability to my PC? é

Backup


 

12.1

Can I make a back up for my database? é

Projector


 

13.1

Can I control my Projector from SongPro? é

13.2

I have configured a projector cable as shown in the 'Help', but it does not work!? é

Service Plans


 

14.1

How do I start a new service plan? é

14.2

How do I add an item to the plan? é

14.3

What do the different colours under the Category in the service plan represent?
 
é

Song Register


 

15.1

What is the 'song register'? é

15.2

Can I submit the song register to CCLI from SongPro? é

Bible


 

16.1

How do I add a single Bible verse? é

16.2

How do I add a range of Bible verses? é

16.3

If we're in mid service and decide to display a Bible reading which is not in the plan, how can we do this quickly and smoothly? é

Media


 

17.1

How do I add a media file? é

17.2

What is the 'extract image' for? é

17.3

How do I add a DVD? é

17.4

How do I add part of a media file or DVD to the plan? é

17.5

Playing protected DVDs. é

17.6

How do I show text with a media background? é

17.7

How do I set SongPro to work with a video mixer? é

17.8

How do I add music to a song? é

17.9

Can I play YouTube or GodTube videos in SongPro? é

Camera


 

18.1

How do I show text with a live camera background? é

18.2

How do I adjust the text region for a camera background? é

18.3

How do I change the font colour for a camera background? é

Font Colours/Styles


 

19.1

How do I change the font colours/styles for different lines of text? é

19.2

How do I change the font colour/style to the whole Song, Liturgy or Bible? é

19.3

Can I change the default font and size for all new songs added? é

19.4

How do I change the font colour for all the songs in the database or just the service plan? é

Hotkeys


 

20.1

Where can I find a list of hotkeys? é

20.2

When are the 'hotkeys' enabled? é

20.3

The '\' hotkey doesn't work on my PC, why not? é

20.4

OK there is a hotkey to call up a verse from the Bible in mid service, but how do I change the background picture and font settings etc for this reading? é

Liturgy


 

21.1

How do I add Liturgy? é

Registering


 

22.1

Why do I need to register? é

Countdown


 

23.1

How do I set up the clock or countdown feature? é

Fade Timing


 

24.1

How do I adjust or turn off the fade timing between items in the plan? é

Importing


 

25.1

How do I import 'Songs of Fellowship' from my CD? é

25.2

How do I import the 'Salvation Army Songbook' é

25.3

How do I import 'The Source' from my CD? é

25.4

What is the correct format for songs? é

Radio Presenter


 

26.1

We have a wireless presenter, and it doesn't seem to work correctly with SongPro. é

Transferring


 

27.1

How do I transfer my service plan from one computer to another? é

Windows 7


 

28.1

I was thinking of updating my PC to Windows 7, are the system requirements the same for running SongPro? é

28.2

SongPro won't install on Windows 7. é

28.3

Will my version of SongPro work on Windows 7? é

Windows Vista


 

29.1

I was thinking of updating my PC to Windows Vista, are the system requirements the same for running SongPro? é

29.2

SongPro won't install on Windows Vista é

29.3

Will my version of SongPro work on Windows Vista? é

Merging Databases


 

30.1

How do I merge two or more databases together without overwriting any data? é

Licence


 

31.1

We would like to install SongPro on a further PC just for preparation purposes, is there a cheaper option than buying the whole software again? é

31.2

I already have the SongPro version 4 standard licence, can I upgrade this to a different licence? é

31.3

SongPro says the licence is about to expire? é

Using 3 monitors


 

32.1

I would like to set up SongPro to use three monitors, 1 for the control panel, 1 for the congregation and 1 for doing other things on the PC. é

32.2

Setting up PowerPoint 2003 when using 3 monitors é

32.3

Setting up PowerPoint 2007 when using 3 monitors é

Video Mixer


 

33.1

Can I use a Video Mixer with SongPro? é


 

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